Frequently Asked Questions
Everything you need to know about your Vitabiotics® fashion experience.
How long does standard shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements for chest, waist, and hips. We recommend comparing these against your own measurements for the best fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Vitabiotics® is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit all our factories for fair labor practices.